Every entry at our awards is assessed by an independent judging panel.
All our judges are experienced business professionals with passion and enthusiasm for customer experience management; many have judged with us several times before and keep coming back!
Using the scoring criteria, they’ll carefully scrutinise your written submission and live presentation. Scores from each judge are added together to determine the winners in each category. After the event, every finalist will receive a detailed Feedback Report with constructive comments to help you going forward.
Our judge selection process is ongoing, but as soon as we add more judges to our line-up, we’ll post their details on here. Scroll down to see the leading professionals who are taking part this year!
If you’re interested in becoming a judge, please click the link below, or email Milica at milica.j@awardsinternational.com.
Ana Iorga
Founder Director and Chief Neuroscientist
Gökhan Kara
CCXP, Chairman of Turkey CXA®, Board Member, CXPA
Imad Hazeem
Customers' Delight Expert
Lama Shanti
Digitization and Customer experience head of department
Zeynep Orman Özdemirel
Senior Vice President, Customer Experience and Service Design
Besim Kosova
Experience Design Consultant & Trainer
Erdem Sağlamer
Customer Management Director,Allianz
Gamze Numanoglu
EVP, Customer Experience & Communications
Gamze Olgun Parildamis
Founder & General Manager,Jarvis
Gökhan Uğurlu
Former VP | Business Consultant | Speaker&Trainer | CX Lecturer at BA University
Menekşe Uçaroğlu
Founder & CEO of IUC Group
Ahmet Bütüner
CX Exco Member
Buğra Asfuroglu
Customer Experience Director
Cahit Erdogan
Assistant General Manager of Customer Experience & Quality Management,Turkcell Global Bilgi
Cef Tovil
Founder & CEO,Acsight
Dario Nabavian
CX Solutions Strategist
Duygu Bayram
CX, CRM and Analytics Group Head
Erbil Topgül
Director of Customer Service, Samsung Electronics Turkey
Gurol Kurt
Co-Founder and CEO
Hasan Genç
Co-founder,Wiseback
Isil Ozalp
Chief Customer Excellence Officer,GittiGidiyor (eBay Turkey)
Şebnem Vuruşkaner Aydıner
Customer Success Director, Pisano
Sinem Yüksel
Customer Experience Director,Turkcell
Adem Uyanık
Account Director
Atasun Kaşbaş
CRM and Digital Audience Experience Manager
Dogukan Kaya
Operation Management Director, CXPA İstanbul Network Leader, Ata Express
F. Sehnaz Tugasaygi
CRM and Strategy Director
Gonca Sofuoglu Temiz
CX Lead
Gül Bilgin Mokan
Customer Experience and Governance Director,Multinet Up
Harun Baylan
Service Design and Process Development Vice President
Kaan Varnali
Professor of Marketing, Istanbul Bilgi University
Mustafa Mücahitoğlu
Acting Vice President, Customer Experience & Brand,Turkish Airlines
Ozkan Demir
Co-founder & CEO,Pisano
Serdar Gungor
Chief Customer Experience Officer & Executive Board Member at Sodexo
Abdulkadir Ercan Demirtas
Customer Experience Manager
Ahmet Şenkaya
Head of Marketing
Akan Abdula
Founder
Baycan Kacan
CX and Digital Transformation Director
Bulent Helvaci
Global Sales Director, Pisano
Cansu Demir
CX, CRM & Value Management Director
Demet Yarkın
Founder
Erdem Bayrak
Head of Customer Experience
Esra Yalcin
Customer Experience Marketing Lead, AMETI Region
Evin Yelda Cetin
CRM & Customer Experience Management Manager
Gani Can Somuncu
Business Development Manager
Gökhan Çakmak
Customer Experience Group Manager
Hande Kozlu Gültakan
CX & UX Design Senior Manager
İlker Yusuf Bulgurcuoğlu
Customer Satisfaction Manager
Ismail Keles
Head of Contact Center and Complaint Management
Kivanc Incekli
Senior Project Manager
Kivanc Makaskesen
CX Manager | Design Thinking Leader | Academic Instructor
Mahir Tuzun
Founder
Melih Ozgul
Head of Customer Experience Excellence
Muhammet Sözen
Customer Experience and Analysis Manager
Oya Geron
CX Delivery Manager at HSBC UK | CCMP | Strategist
Ozge Karatas
Business Intelligence&Customer Experience Manager
Özgür Yeşilyurt Yüngül
Chief Experience Officer
Seda Çar Taşgın
Head of Customer Retention
Seda Genç
Founder & Neuromarketing Consultant
Serpil Polat Tomur
Director
Sezin Mızraklı Avalin
Chief Sales & Marketing Officer
Sinem Yılmaz
Marketing and Passenger Services Director
Taylan Akalın
Tempo BPO
Yasemin Koc
Customer Experience Director
Yıldıray Başkurt
AFTER SALES DEPUTY. GN. MANAGER
Yusuf Hakan Turfan
Solution Center
Zeynep Altuntaş
Founder