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Steering Council



Gökhan Kara

CCXP, Chairman of Turkey CXA®, Board Member, CXPA

Sinem Yüksel

Chief Experience Office at TikTak

Serdar Gungor

Chief Customer Experience Officer & Executive Board Member at Sodexo

Erdem Sağlamer

Customer Management Director, Allianz

Mustafa Mücahitoğlu

Acting Vice President, Customer Experience & Brand, Turkish Airlines

Kaan Varnali

Professor of Marketing

Akan Abdula

Founder at FutureBright Group of Companies

Serdar Turan

Chief Editor for Bloomberg BusinessWeek Türkiye and Harvard Business Review Türkiye

Sinem Akgül Yılmaz

Marketing & Customer Experience Director - İGA Istanbul Airport

Neil Skehel

MBA, CEO and founder, Awards International

Ivana Kircanski

Chief Operating Officer, Awards International