CEO of Happ Consulting Services Ltd
Ozge Koca is the CEO of Happ Consulting Services, a technology business in London, providing Experience Management Solutions. Happ Experience Management Solutions improve the experience management journey by helping companies to quickly understand and act upon customer and employee insight. She has more than 20-year experience in consulting Fortune 500 companies and is skilled in Customer Experience Management, Employee Experience Management, Cultural Transformation, Leadership Development, Employee Engagement, and Employee Experience Design. She is a psychologist and a member of CXPA. Former Judge at the Turkish Customer Experience Awards in 2021.