Bilge BORA KURŞUN
Customer Contact Center Dırector,BNP PARIBAS CARDIF TURKEY
Bilge BORA KURŞUN is the Customer Contact Center Director in BNP PARIBAS CARDIF TURKEY with 24 years of experience in the banking and insurance sectors. She is skilled in Sales, Customer Contact Center,Complaint Management,Professional Coaching,Mentoring and CX&EX. She focuses on improvement on experiences during the customer contact points via employee experience perspektive. She has international awards ,participated international conferences and process improvement workshops touching CX.