Elif Sükan Sönmez
Customer Care and Global CRM Senior Manager,VavaCars Turkey
Elif Sükan Sönmez is the Customer Care and Global CRM Senior Manager in VavaCars. She has 18 years of Customer Experience & Marketing experience in insurance, investment and automotive sectors. Before VavaCars she was CX and Customer Analytics Senior Manager in Garanti Emeklilik.
She has deep knowledge about CX Strategy, Loyalty Management, Segmentation, Customer Analytics, CRM technologies, Call Center Management and Market Research. She is graduated from Econometrics and holds a Executive MBA degree.