Deputy General Manager, Excellent Client Experience, FutureBright Research. CXPA Turkey Network Member, FutureBright Group
Karolin has more than 20 years of experience in marketing research. Since December 2020, she is working as deputy general manager in FutureBright Research; responsible for excelling client experience. During her career, she took an active role in designing and leading research projects responding to clients' business needs in local and foreign markets; especially in the industries FMCG, retail, finance, durables and automotive. She had diverse leadership roles in the CEE-META region in digital transformation, in the brand and customer experience domain. She is a member of the CXPA Turkey network.